Pranic Energy Healing South Africa Pranic Energy Healing South Africa

Privacy Policy

Last Updated: January 15, 2026

Introduction

The Pranic Energy Healing Africa (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

We comply with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.

Information We Collect

Information You Provide

When you interact with us, we may collect:

  • Contact Information: Name, email address, phone number, and mailing address
  • Donation Information: Payment details when you make a donation (processed securely through third-party payment providers)
  • Volunteer Information: Skills, availability, and areas of interest when you sign up to volunteer
  • Communication Data: Messages, feedback, and correspondence you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use the information we collect to:

  • Deliver Our Services: Process donations, coordinate volunteer activities, and respond to your inquiries
  • Communicate With You: Send newsletters, updates about our projects, and important announcements (with your consent)
  • Improve Our Website: Analyze usage patterns to enhance user experience and website functionality
  • Comply With Legal Obligations: Meet our legal and regulatory requirements
  • Protect Our Organization: Detect, prevent, and address fraud, security issues, or technical problems

Under POPIA, we process your personal information based on:

  • Your Consent: When you voluntarily provide information or opt-in to communications
  • Legitimate Interest: To operate our organization effectively and fulfill our non-profit mission
  • Contractual Necessity: To fulfill our obligations when you donate or volunteer
  • Legal Compliance: To meet our legal and regulatory requirements

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist us with website hosting, payment processing, email delivery, and analytics (subject to confidentiality agreements)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Protection of Rights: To protect our rights, safety, or property, or that of our users or the public

Third-Party Services

Our website may use the following third-party services:

  • Google Analytics: For website traffic analysis and user behavior insights
  • Payment Processors: For secure donation processing
  • Email Services: For newsletter and communication delivery

Each third-party service has its own privacy policy governing the use of your information.

Your Rights Under POPIA

As a data subject, you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Object: Object to the processing of your personal information in certain circumstances
  • Withdraw Consent: Withdraw your consent for marketing communications at any time
  • Lodge a Complaint: File a complaint with the Information Regulator if you believe your rights have been violated

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure storage with access controls
  • Regular security assessments and updates
  • Staff training on data protection practices

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

  • Donation Records: Retained as required by South African tax and non-profit regulations
  • Communication Preferences: Retained until you unsubscribe or request deletion
  • Website Analytics: Aggregated and anonymized data may be retained indefinitely

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more details, please see our Cookie Policy.

Children’s Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Organization: Pranic Energy Healing Africa NPC Registration Number: 2021/460271/08

You may also contact the Information Regulator of South Africa: